Privacy Policy

This Privacy Policy ("Policy") describes how 1jj5 ("1jj5", "we", "us", "our") collects, uses, stores, shares and protects personal data in connection with the operation of the website accessible at https://1jj5.cam and any associated services, mobile interfaces or communications channels (collectively, the "Platform" or "Services").

By registering an account, accessing the Platform or using any of the Services, you acknowledge that you have read, understood and accept the data practices described in this Policy. If you do not agree with this Policy, you should not register an account or use the Services.

This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy. Capitalised terms used in this Policy but not defined herein have the meanings given to them in the Terms & Conditions.

We may update this Policy from time to time. The effective date at the top of this page will reflect any revision. Continued use of the Platform following publication of an updated Policy constitutes your acceptance of the changes.

• "Personal Data" means any information that identifies or can reasonably be used to identify a natural person, directly or indirectly.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure or destruction.
• "Data Controller" means 1jj5, the entity that determines the purposes and means of processing Personal Data collected through the Platform.
• "Data Processor" means any third-party service provider that processes Personal Data on behalf of 1jj5, subject to contractual data processing obligations.
• "User" / "You" means any registered account holder or visitor to the Platform.
• "KYC" means the Know Your Customer verification process requiring the submission of identity and address documentation.
• "Cookie" means a small data file stored on a User's device by the Platform for session management, analytics or preference storage purposes.
• "Special Category Data" means sensitive categories of Personal Data such as health information, which 1jj5 may handle in limited circumstances (e.g., responsible-gambling disclosures) subject to additional safeguards.

We collect Personal Data across several categories, depending on how you interact with the Platform:

3.1 Registration & Account Data

• Full name, date of birth, gender
• Email address, mobile phone number
• Residential address (including city — e.g., Karachi, Lahore, Islamabad, Rawalpindi)
• Username and encrypted password
• Account currency preference (e.g., PKR)

3.2 Identity Verification (KYC) Data

• CNIC (Computerised National Identity Card) number and scanned copy, or equivalent government-issued identification
• Passport scan (where used as an alternative to CNIC)
• Proof of address documents (utility bills, bank statements)
• Selfie or liveness verification image
• Source of funds documentation (where required by AML procedures)

3.3 Financial Transaction Data

• Deposit and withdrawal history, including amounts in PKR or other currencies
• Payment method identifiers (masked wallet IDs, partial account numbers)
• Transaction timestamps and reference numbers

3.4 Betting & Gaming Activity Data

• Bet and wager history, game session logs
• Sports markets accessed (e.g., PSL, ICC cricket, football)
• Bonus and promotion usage records

3.5 Technical & Device Data

• IP address, device type, operating system, browser type and version
• Session duration, page interactions and click-stream data
• Geolocation data (country/region level, derived from IP address)

3.6 Communications Data

• Support chat transcripts, email correspondence and feedback submissions
• Responsible-gambling self-assessments or disclosure notes

Where applicable data protection law requires a legal basis for processing Personal Data, 1jj5 relies on the following bases:

We use the Personal Data we collect for the following purposes:

• Account creation and management: To register your account, authenticate your identity at login and manage your account preferences and settings.
• Service delivery: To process bets, wagers and casino gameplay; to credit winnings and process withdrawals; and to apply promotional offers to eligible accounts.
• KYC and AML compliance: To verify your identity and age in accordance with our licensing obligations and to detect and prevent fraud, money laundering and other financial crime.
• Responsible gambling: To monitor betting patterns that may indicate problem gambling behaviour and to action player-initiated limit or exclusion requests. We may reach out to players whose behaviour suggests they may benefit from support tools.
• Customer support: To respond to your queries, complaints and requests submitted via live chat, email or any other support channel.
• Platform security: To detect, investigate and prevent suspicious account activity, unauthorised access and technical vulnerabilities.
• Analytics and improvement: To understand how players navigate and use the Platform so that we can optimise performance, fix issues and develop new features.
• Marketing communications: Where you have given consent, to send you promotional offers, platform updates and relevant betting content. You may withdraw consent at any time via your account settings or by contacting support.
• Legal and regulatory obligations: To retain records as required by applicable licensing authorities, tax regulations and financial crime laws.

1jj5 uses cookies and similar tracking technologies to operate the Platform, improve user experience and analyse usage patterns. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management, login authentication and security tokens. These cannot be disabled without rendering the Platform inoperable.
• Functional cookies: Remember your preferences such as language, currency (PKR) and previously viewed markets, so you do not need to reconfigure them on each visit.
• Analytics cookies: Collect aggregated, anonymised data about how users interact with pages and features on the Platform. This data is used to improve the user experience.
• Marketing cookies: Where consent has been given, these track which promotions you have seen and whether you have responded, helping us serve relevant offers.

You can manage cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the Platform.

1jj5 does not sell, rent or trade your Personal Data to third parties. We share Personal Data only in the following limited circumstances:

• Payment processors: Your financial transaction data is shared with payment service providers to the extent necessary to process deposits and withdrawals. This may include payment gateways that facilitate transactions referencing familiar Pakistani payment infrastructure such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah. Such providers act as Data Processors under contractual data protection obligations. Their names here are for contextual reference only and do not imply endorsement of gambling by those providers.
• Identity verification providers: KYC documents may be processed by third-party identity verification services operating under strict data processing agreements.
• Game studios and platform providers: Where necessary for game delivery, limited technical and session data may be shared with game studios or live-dealer platform providers.
• Regulatory and law enforcement authorities: We may disclose Personal Data where required by applicable law, court order, licensing authority request or to prevent, detect or investigate financial crime.
• Responsible gambling organisations: Where a player self-excludes or is subject to a cross-operator exclusion scheme, relevant account data may be shared with the scheme administrator as required.
• Business transfers: In the event of a merger, acquisition or sale of assets, Personal Data may be transferred to the acquiring entity, subject to the same privacy protections as described in this Policy.

As an internationally operated platform, 1jj5 may transfer your Personal Data to countries outside your country of residence, including countries where data protection laws may differ from those applicable in Pakistan.

Where Personal Data is transferred internationally, 1jj5 takes reasonable steps to ensure that appropriate safeguards are in place, which may include:

• Transfers to jurisdictions recognised as providing an adequate level of data protection;
• Use of standard contractual clauses or equivalent contractual safeguards with the receiving party;
• Transfers where necessary for the performance of a contract with you (e.g., processing a payment).

By using the Platform, you acknowledge and consent to the transfer of your Personal Data in accordance with this section.

We retain Personal Data for no longer than is necessary for the purposes for which it was collected, subject to any longer retention period required by applicable law or our licensing obligations. The following indicative retention periods apply:

After the applicable retention period has expired, Personal Data is securely deleted or anonymised in accordance with our data destruction procedures.

Subject to applicable law and certain limited exceptions, you may have the following rights in relation to your Personal Data:

To exercise any of these rights, please contact our support team at the details provided in Section 15. We will acknowledge your request within 72 hours and aim to respond substantively within 30 days. In complex cases, we may extend this period by a further 30 days with notice.

Please note that certain rights are subject to exceptions. For example, we may be legally required to retain certain data for AML or regulatory purposes even following an erasure request. Where this applies, we will inform you of the applicable legal basis for continued retention.

1jj5 implements a range of technical and organisational measures designed to protect Personal Data against unauthorised access, loss, alteration or disclosure. These measures include:

• TLS/HTTPS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including KYC document stores and financial records;
• Role-based access controls limiting Personal Data access to authorised personnel with a documented need;
• Regular security assessments and vulnerability testing of Platform infrastructure;
• Logging and monitoring of access to systems containing Personal Data;
• Staff training on data protection obligations and incident response procedures.

While we take these measures seriously, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but commit to notifying you and applicable authorities promptly in the event of a data breach that is likely to affect your rights and interests, in accordance with applicable law.

The 1jj5 Platform is strictly intended for adults aged 18 years or older — or such higher minimum age as is required by the operator's licensing jurisdiction. We do not knowingly collect Personal Data from persons below the applicable minimum age.

Age verification is a mandatory component of our KYC process. If we discover that we have collected Personal Data from a minor, we will immediately close the associated account, delete the minor's Personal Data to the extent lawfully permissible, and take appropriate remedial action.

If you believe that a minor has registered or attempted to register an account on 1jj5, please contact our support team immediately.

The Platform may contain references to or hyperlinks to third-party websites or services. 1jj5 is not responsible for the privacy practices of those third parties, and this Policy does not govern the handling of data by external sites.

We encourage you to review the privacy policy of any third-party service before submitting Personal Data to them. The inclusion of a reference to a third-party service does not constitute an endorsement of that service or its data practices.

We may revise this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements or Platform functionality. The effective date displayed at the top of this page will be updated with each revision.

Where changes are material, we will endeavour to notify registered users via email or an in-platform notification before the changes take effect. Your continued use of the Platform following publication of a revised Policy constitutes your acceptance of the updated terms.

We encourage you to review this Policy periodically to stay informed about how 1jj5 handles your Personal Data.

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact our support team. We are available 24 hours a day, 7 days a week, with assistance in both English and Urdu.

Email (plain text — not a link):

[email protected]

For data subject rights requests, please include "Data Rights Request" in your message subject line along with your registered email address and a description of the right you wish to exercise. We may need to verify your identity before processing the request.

Please do not send sensitive identity documents via email. All KYC documentation must be submitted exclusively through the secure verification portal within your account dashboard.